Japanese business culture
Japanese business culture
21/11/2014 Inga kommentarer till Japanese business cultureNames in brackets are the dimensions’ (marked in italic) creator.
Communication style
- High context (Hall)
- indirect communication style
- preserve harmony
- politeness important
- Humour important on social occasions
- Seem withdrawn and stiff in negotiations
- Neutral (Trompenaars)
- Harmony and consensus
- do not often interrupt
Management style
- High power distance (Hofstede)
- respect given to higher-ranking, older persons
- whole staff involved in decision-making
Attitude to time
- Sort of synchronic (Trompenaars)
- long-term view
- base decisions on long experience
Ethics – right or wrong
- Sort of particular (Trompenaars)
Values – attitude to work
- Masculine (Hofstede)
- Working day extremely long
- meetings drawn out
- work more important than family
- dedication expected
Impact of outer influence
- Outer-directed (Trompenaars)
Social identity
- Leans towards collective interest (Hofstede)
- teamwork and cooperation
Status
- Ascription based (Trompenaars)
- Promotion based on seniority
Attitude to risk
- High uncertainty avoidance (Hofstede)
Business orientation
- Relationship-focused (Gesteland)
- dislike trading with strangers
- socializing precedes business
- loyalty and trust essential
- relationship more important than contract
Formality
- Formal (Gesteland)
- dark suit, white shirt and a tie
- Suit or dress for women
- etiquette important
- titles extremely important
Attitude to personal space
- Touching someone when speaking to them is rare, and would likely make the other person uncomfortable
- Speaking distance sort of the same as in Scandinavia
- Used to cramped spaces, for example when taking public transport
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